CHIEF OPERATING OFFICER | FACILITIES | DUBLIN | ONSITE

Our client is a leading, family-owned contract cleaning and facilities services business operating nationally across Ireland, employing over 2,000 staff. Due to its growth and scale, we are looking to appoint a Chief Operating Officer (COO) into the business. All Heads of Department and senior operational leaders will report into the COO.

Role Overview

• The Chief Operating Officer will be the CEO’s principal execution partner and will have full accountability for business performance, including:

• Operational delivery across healthcare and non-healthcare portfolios

• Commercial outcomes (pipeline discipline, bid quality, pricing and margin protection)

• P&L delivery

• Mobilisation of new contracts and major changes

• Cross functional integration (Operations, Commercial, Corporate Services, HSQE)

The role exists to ensure:

• One integrated way of operating across the business

• Strong grip on performance, cost, productivity, and margin

• High quality, predictable mobilisations

• Robust governance—particularly in healthcare environments

• A disciplined performance cadence across the organisation

Key Responsibilities  

• Business & Financial Performance

• Operations & Service Delivery

• Commercial & Growth

• Mobilisation & Change

• Organisational Design & Future Fit Structure

• Leadership & Culture

Essential Experience

• Senior executive leadership experience (CBO, COO, Operations Director, Managing Director or equivalent).

• Track record in multi-site, labour intensive services organisations (e.g. facilities management, contract cleaning, outsourced services, healthcare services).

• Clear evidence of having owned both operational delivery and commercial outcomes.

• Proven P&L responsibility at material scale.

• Experience operating in regulated, compliance heavy environments (healthcare strongly preferred).

• Leadership of organisations with 1,000+ employees.

Critical Capabilities

• Commercial judgement: understands pricing, margin drivers, bid risk, and client value.

• Operational discipline: systematises delivery without creating bureaucracy.

• Integrator mindset: aligns multiple functions behind shared performance outcomes.

• Leadership presence: credible with frontline managers, senior leaders, and major clients.

• Decision making under pressure: pragmatic, evidence based, accountable.

For further information please contact Orla Brennan 086 1720090 / orla.brennan@prismexecutive.ie